The most important thing that you can do to implement a successful strategic Social Media strategy in your organization is to listen. One of the first lessons that I learned when I started integrating into a social setting in Kindergarten is that it wasn’t all about “me” any more. I had to learn how to listen to other people’s needs. This is a challenge! It’s a challenge in our personal lives, and it’s a challenge in business. In our personal lives it makes sense. In today’s tight market, it’s hard for organizations to say “okay let’s spend some resources listening to what other people have to say.”… Continue Reading